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Terms of Use
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Terms of Use: Netbay (Pty) Ltd
Last Updated: 30 March 2026
1. Introduction and Acceptance
Welcome to the Netbay website (www.netbay.co.za). This website is owned and operated by Netbay (Pty) Ltd (Registration Number: 2019 / 505218 / 07), a private company registered in the Republic of South Africa ("Netbay", "we", "us", or "our").
By accessing or using this website, you agree to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
In terms of the Electronic Communications and Transactions Act 25 of 2002, these Terms are binding and enforceable against all persons that access the Netbay website or any part thereof.
2. The Netbay Portfolio & Hierarchy of Terms
Netbay (Pty) Ltd operates as a holding company for various technology products and projects, including but not limited to AiLA and Chow.
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Product-Specific Terms: While these products are built and owned by Netbay, they are governed by their own product-specific Terms of Service which you must accept when using those platforms.
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Precedence: In the event of a conflict between these Netbay Terms of Use and any product-specific terms, the product-specific terms shall prevail in relation to your use of that specific product.
3. Use Licence & Restrictions
Permission is granted to temporarily download one copy of the materials (information or software) on Netbay’s website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
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Modify or copy the materials;
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Use the materials for any commercial purpose, or for any public display;
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Attempt to decompile or reverse engineer any software contained on Netbay’s website;
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AI & Data Scraping: Use any data mining, robots, or similar data gathering and extraction tools, or attempt to use the website’s content to train machine learning or artificial intelligence models without express written consent from Netbay;
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Remove any copyright or other proprietary notations from the materials;
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Transfer the materials to another person or “mirror” the materials on any other server.
This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Netbay at any time.
4. Intellectual Property Rights
All content on this website—including text, logos, graphics, software code, and the "look and feel"—is the property of Netbay (Pty) Ltd or its licensors and is protected by South African and international intellectual property laws. The names "Netbay",”Jashna”, "AiLA", and "Chow" are trademarks owned by Netbay (Pty) Ltd.
5. User-Generated Content & Feedback
By submitting any feedback, data, or suggestions to us through this website, you grant Netbay a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, and modify that information for business improvement and product development purposes.
6. Electronic Communications (ECTA Disclosure)
In accordance with Section 43 of the Electronic Communications and Transactions Act (ECTA) 25 of 2002, our statutory information is as follows:
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Full Name: Netbay (Pty) Ltd
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Main Business: Technology Holding Company & Software Development
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Information Officer: Prenasen Iyer
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Physical Address: Mondeor, Johannesburg, 2091
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Official Email:
This email address is being protected from spambots. You need JavaScript enabled to view it.
7. Privacy & POPIA Compliance
Your use of the website is governed by our Privacy Policy, which is incorporated into these terms by reference. Netbay (Pty) Ltd processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
8. Disclaimer
The materials on Netbay’s website are provided on an ‘as is’ basis. Netbay makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.
9. Limitation of Liability
To the maximum extent permitted by South African law, Netbay (Pty) Ltd or its suppliers shall not be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Netbay’s website. This includes interruptions caused by factors outside our control, such as telecommYou agree to indemnify and hold Netbay (Pty) Ltd harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees) made against Netbay by any third party due to, or arising out of, or in connection with your use of the website or any breach of these Terms.unications failures or power outages.
10. Accuracy of Materials
The materials appearing on Netbay’s website could include technical, typographical, or photographic errors. Netbay does not warrant that any of the materials on its website are accurate, complete, or current. Netbay may make changes to the materials at any time without notice but does not make any commitment to update them.
11. External Links
Netbay has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Netbay. Use of any such linked website is at the user’s own risk.
12. Business Transfer & Assignment
Netbay (Pty) Ltd may at any time assign or transfer its rights and obligations under these terms to any third party, including in the event of a merger, acquisition, or sale of assets (including the sale of individual product lines like AiLA or Chow), without requiring further consent from the user.
13. General Provisions
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Modifications: Netbay may revise these terms at any time without notice. By using this website, you agree to be bound by the then-current version.
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Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
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Governing Law: These terms are governed by the laws of the Republic of South Africa, and you irrevocably submit to the exclusive jurisdiction of the High Court of South Africa (Gauteng Local Division, Johannesburg).
Contact Us: For any queries regarding these Terms, please contact us at: